In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 04, 2026 - 19:00 UTC
Scheduled - We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this extended maintenance window, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.
Weโre thrilled about whatโs coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community โ together, weโre building the future of compliance, one upgrade at a time.
Your patience means the world to us, and weโre confident you'll love whatโs next!
Best regards, The Voyc Team
Mar 4, 202619:00-23:00 UTC
Core Services
Under Maintenance
90 days ago
98.68
% uptime
Today
Transcription
Under Maintenance
90 days ago
100.0
% uptime
Today
Call Merging
Under Maintenance
90 days ago
100.0
% uptime
Today
Conversation Scoring
Under Maintenance
90 days ago
100.0
% uptime
Today
Alerts
Under Maintenance
90 days ago
100.0
% uptime
Today
Data Processing Pipelines
Under Maintenance
90 days ago
89.58
% uptime
Today
General Performance & Availability
Under Maintenance
90 days ago
99.66
% uptime
Today
Reporting
Under Maintenance
90 days ago
100.0
% uptime
Today
Joyc (LLM)
Under Maintenance
90 days ago
98.88
% uptime
Today
Alex Suite (Real-time and Agent Highlights)
Under Maintenance
90 days ago
100.0
% uptime
Today
Integrations
Under Maintenance
90 days ago
99.92
% uptime
Today
AirCall
Under Maintenance
90 days ago
100.0
% uptime
Today
8x8
Under Maintenance
90 days ago
100.0
% uptime
Today
Twilio
Under Maintenance
90 days ago
100.0
% uptime
Today
SFTP
Under Maintenance
90 days ago
100.0
% uptime
Today
Dubber
Under Maintenance
90 days ago
100.0
% uptime
Today
Connex-One
Under Maintenance
90 days ago
100.0
% uptime
Today
Genesys
Under Maintenance
90 days ago
100.0
% uptime
Today
Talkdesk
Under Maintenance
90 days ago
100.0
% uptime
Today
Amazon Connect
Under Maintenance
90 days ago
100.0
% uptime
Today
Numonix
Under Maintenance
90 days ago
100.0
% uptime
Today
Imagicle
Under Maintenance
90 days ago
100.0
% uptime
Today
RingCentral
Under Maintenance
90 days ago
100.0
% uptime
Today
Hubspot
Under Maintenance
90 days ago
100.0
% uptime
Today
Five9
Under Maintenance
90 days ago
98.41
% uptime
Today
APIs
Under Maintenance
90 days ago
99.22
% uptime
Today
Voyc API
Under Maintenance
90 days ago
97.66
% uptime
Today
Webhooks
Under Maintenance
90 days ago
100.0
% uptime
Today
Data Export API v3
Under Maintenance
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
Voyc Village
Operational
90 days ago
100.0
% uptime
Today
AWS Services
Operational
AWS Elastic Load Balancer - EU
Operational
AWS Simple Queue Service - EU
Operational
AWS Lambda - EU
Operational
AWS Elastic Cloud Compute - EU
Operational
AWS Simple Storage Service - EU
Operational
AWS Relational Database Service - EU
Operational
AWS Kafka - EU
Operational
AWS Elastic Load Balancer - AF
Operational
AWS Simple Queue Service - AF
Operational
AWS Lambda - AF
Operational
AWS Elastic Cloud Compute - AF
Operational
AWS Simple Storage Service - AF
Operational
AWS Relational Database Service - AF
Operational
AWS Kafka - AF
Operational
Voyc Homepage
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 4, 2026
Unresolved incident: Getting Ready for Platform Improvements! ๐.
Completed -
The scheduled maintenance has been completed.
Mar 2, 18:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 18:00 UTC
Scheduled -
We will be performing scheduled platform maintenance on our platform in the Europe region (app.voyc.ai) to improve overall system stability and performance.
During this time there may be intermittent periods of unavailability, we appreciate your patience as we work to provide an even better experience.
Completed -
The scheduled maintenance has been completed.
Feb 25, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 19:00 UTC
Scheduled -
We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.
Weโre thrilled about whatโs coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community โ together, weโre building the future of compliance, one upgrade at a time.
Your patience means the world to us, and weโre confident you'll love whatโs next!
Completed -
The scheduled maintenance has been completed.
Feb 24, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:00 UTC
Scheduled -
We will be performing scheduled platform maintenance on our South African (appza) platform to improve overall system stability and performance.
During this time there may be intermittent periods of unavailability, we appreciate your patience as we work to provide an even better experience.
Resolved -
This incident has been resolved.
Feb 20, 05:59 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 13, 07:24 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 2, 12:37 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 29, 07:49 UTC
Investigating -
We are currently experiencing a data syncing issue. Our team is actively investigating the issue and working to restore functionality as soon as possible.
We apologise for any inconvenience this may cause and appreciate your patience.
Jan 20, 09:40 UTC