Voyc Status

All Systems Operational

Core Services Operational
90 days ago
99.53 % uptime
Today
Transcription ? Operational
90 days ago
100.0 % uptime
Today
Call Merging ? Operational
90 days ago
100.0 % uptime
Today
Conversation Scoring ? Operational
90 days ago
100.0 % uptime
Today
Alerts ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
95.33 % uptime
Today
General Performance & Availability ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Joyc (LLM) ? Operational
90 days ago
100.0 % uptime
Today
Real-Time ? Operational
90 days ago
100.0 % uptime
Today
Voyc Village ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
AirCall ? Operational
90 days ago
100.0 % uptime
Today
8x8 ? Operational
90 days ago
100.0 % uptime
Today
Twilio ? Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Dubber ? Operational
90 days ago
100.0 % uptime
Today
Connex-One ? Operational
90 days ago
100.0 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Amazon Connect ? Operational
90 days ago
100.0 % uptime
Today
Numonix ? Operational
90 days ago
100.0 % uptime
Today
Imagicle ? Operational
90 days ago
100.0 % uptime
Today
RingCentral ? Operational
90 days ago
100.0 % uptime
Today
Hubspot ? Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.92 % uptime
Today
Voyc API Operational
90 days ago
99.92 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Data Export API v3 ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
AWS Services Operational
AWS Elastic Load Balancer - EU ? Operational
AWS Simple Queue Service - EU ? Operational
AWS Lambda - EU ? Operational
AWS Elastic Cloud Compute - EU ? Operational
AWS Simple Storage Service - EU ? Operational
AWS Relational Database Service - EU ? Operational
AWS Kafka - EU ? Operational
AWS Elastic Load Balancer - AF ? Operational
AWS Simple Queue Service - AF ? Operational
AWS Lambda - AF ? Operational
AWS Elastic Cloud Compute - AF ? Operational
AWS Simple Storage Service - AF ? Operational
AWS Relational Database Service - AF ? Operational
AWS Kafka - AF ? Operational
Voyc Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Getting Ready for Platform Improvements! πŸš€ Sep 17, 2025 18:00-20:00 UTC

We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.

We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.

Your patience means the world to us, and we’re confident you'll love what’s next!

Best regards,
The Voyc Team

Posted on Sep 15, 2025 - 08:43 UTC
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 13:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 09:55 UTC
Update - We are continuing to work on a fix for this issue.
Sep 10, 09:14 UTC
Identified - We are currently experiencing a high volume of calls being transcribed, which is causing slower-than-usual performance across the platform. Our team is actively monitoring and working to restore normal load times.
Sep 10, 09:04 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.