System Issue - 17/07/2025

Incident Report for Voyc

Resolved

This incident has been resolved.
Posted Jul 18, 2025 - 05:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2025 - 14:07 UTC

Identified

We are aware of an issue causing a delay in displaying data on organisation dashboards, on reports and on conversation search results. We have identified this issue and are implementing a fix.
Posted Jul 17, 2025 - 09:17 UTC
This incident affected: Voyc Services (Voyc API).