Our integration layer is back online and ingestion has resumed. We're now processing the backlog of calls that queued during the incident. Some recent conversations may take a little longer than usual to appear while this clears.

We're monitoring closely and will confirm once the backlog is fully cleared.

A hotfix has been released by our engineering team, after thorough testing we've confirmed that both the channel-level Raw Report and the org-level Raw Report now generate without errors.