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We’re fully operational
We’re not aware of any issues affecting our systems.
System status
Aug 2026
-
Nov 2026
Core Services
8 components
99.73
% uptime
Core Services
8 components
Trancription
99.77
% uptime
Trancription
Call Merging
100
% uptime
Call Merging
Conversation Scoring
100
% uptime
Conversation Scoring
Alerts
100
% uptime
Alerts
Data Processing Pipelines
100
% uptime
Data Processing Pipelines
Reporting
99.96
% uptime
Reporting
Joyc (LLM)
100
% uptime
Joyc (LLM)
General Performance & Availability
100
% uptime
General Performance & Availability
Alex Suite
2 components
100
% uptime
Alex Suite
2 components
Real-time Monitoring
100
% uptime
Real-time Monitoring
Agent Highlights
100
% uptime
Agent Highlights
API's
3 components
100
% uptime
API's
3 components
Voyc API
100
% uptime
Voyc API
Voyc API v3
100
% uptime
Voyc API v3
Webhooks
100
% uptime
Webhooks
Integrations
14 components
100
% uptime
Integrations
14 components
AirCall
100
% uptime
AirCall
8x8
100
% uptime
8x8
Twilio
100
% uptime
Twilio
Dubber
100
% uptime
Dubber
Connex-One
100
% uptime
Connex-One
Genesys
100
% uptime
Genesys
Talkdesk
100
% uptime
Talkdesk
Amazon Connect
100
% uptime
Amazon Connect
Numonix
100
% uptime
Numonix
Imagicle
100
% uptime
Imagicle
RingCentral
100
% uptime
RingCentral
Hubspot
100
% uptime
Hubspot
Five9
100
% uptime
Five9
SFTP
100
% uptime
SFTP
AWS Services
7 components
100
% uptime
AWS Services
7 components
AWS Kafka
100
% uptime
AWS Kafka
AWS Relational Database Service
100
% uptime
AWS Relational Database Service
AWS Simple Storage Service
100
% uptime
AWS Simple Storage Service
AWS Elastic Cloud Compute
100
% uptime
AWS Elastic Cloud Compute
AWS Lambda
100
% uptime
AWS Lambda
AWS Simple Queue Service
100
% uptime
AWS Simple Queue Service
AWS Elastic Load Balancer
100
% uptime
AWS Elastic Load Balancer
Support
3 components
100
% uptime
Support
3 components
Voyc Village
100
% uptime
Voyc Village
Intercom Mobile Messenger
100
% uptime
Intercom Mobile Messenger
Intercom Web Messenger
100
% uptime
Intercom Web Messenger
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