Voyc Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Voyc Services Operational

90 days ago

100.0 % uptime

Today

Voyc API Operational

90 days ago

100.0 % uptime

Today

Voyc Homepage Operational

90 days ago

100.0 % uptime

Today

Voyc Village Operational

90 days ago

100.0 % uptime

Today

Voyc Support Operational

Intercom Web Messenger Operational

Intercom Mobile Messenger Operational

AWS Services - EU Operational

AWS Elastic Load Balancer Operational

AWS Simple Queue Service Operational

AWS Lambda Operational

AWS Elastic Cloud Compute Operational

AWS Simple Storage Service Operational

AWS Relational Database Service Operational

AWS Kafka Operational

AWS Services - AF Operational

AWS Elastic Load Balancer Operational

AWS Simple Queue Service Operational

AWS Lambda Operational

AWS Elastic Cloud Compute Operational

AWS Simple Storage Service Operational

AWS Relational Database Service Operational

AWS Kafka Operational

Integrations Operational

90 days ago

99.92 % uptime

Today

AirCall Operational

90 days ago

100.0 % uptime

Today

8x8 Operational

90 days ago

100.0 % uptime

Today

Twilio Operational

90 days ago

99.84 % uptime

Today

SFTP Operational

90 days ago

100.0 % uptime

Today

Dubber Operational

90 days ago

99.55 % uptime

Today

Connex-One Operational

90 days ago

100.0 % uptime

Today

Genesys Operational

90 days ago

100.0 % uptime

Today

Talkdesk Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Getting Ready for Big Improvements! 🚀

Completed - The scheduled maintenance has been completed.
Oct 2, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 BST

Scheduled - We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.

We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.

Your patience means the world to us, and we’re confident you'll love what’s next!

Best regards,
The Voyc Team
Oct 2, 12:46 BST

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

Scheduled Maintenance - API

Completed - The scheduled maintenance has been completed.
Sep 25, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:00 BST

Scheduled - We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.

Thank you for your continued support.

Best regards,
The Voyc Team
Sep 25, 11:54 BST

Sep 24, 2024

No incidents reported.

Sep 23, 2024

System Issue - 18/09/2024

Resolved - This incident has been resolved.
Sep 23, 13:55 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 23:39 BST

Identified - The issue has been identified and a fix is being implemented.
Sep 18, 18:05 BST

Investigating - Dear Voyc User,

We are currently experiencing issues with one of our ingestion providers.
Users on the following providers will be affected:
- Dubber integration

Users may experience an issue where no calls are being uploaded.

Our technical teams are actively working with our integrations team on this. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.

~The Voyc Team~
Sep 18, 13:58 BST

Sep 22, 2024

Transcription Issue - 05/09/2024

Resolved - This incident has been resolved.
Sep 22, 23:52 BST

Identified - We are currently experiencing an issue with some calls not transcribing successfully. Our team is working to resolve this, and we apologize for any inconvenience. Thank you for your patience.
Sep 5, 16:02 BST

Sep 21, 2024

No incidents reported.

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