Voyc Status
Monitoring - A fix has been implemented and the Twilio integration is working again.
Our engineers are currently working to restore any missing data.

Jul 11, 2024 - 12:11 SAST
Investigating - We are currently experiencing delays in processing calls from our Twilio integration.
Our engineering team has identified an issue with the Twilio integration that is causing these delays.
We are working diligently to resolve the problem and restore normal processing times as quickly as possible.

Jul 11, 2024 - 11:10 SAST
Voyc Services Operational
90 days ago
99.97 % uptime
Today
Voyc API Operational
90 days ago
99.93 % uptime
Today
Voyc Homepage Operational
90 days ago
100.0 % uptime
Today
Voyc Village ? Operational
90 days ago
100.0 % uptime
Today
Voyc Support Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
AWS Services - EU Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
AWS Services - AF Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
Integrations Operational
90 days ago
99.01 % uptime
Today
AirCall ? Operational
90 days ago
100.0 % uptime
Today
8x8 ? Operational
90 days ago
99.96 % uptime
Today
Twilio ? Operational
90 days ago
94.56 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Dubber ? Operational
90 days ago
99.63 % uptime
Today
Connex-One ? Operational
90 days ago
100.0 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
97.42 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

Unresolved incident: Delay in Processing Calls from Twilio.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 21:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 SAST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 10, 10:14 SAST
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 21:00 SAST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 3, 20:13 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 19:00 SAST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 3, 10:05 SAST
Completed - The scheduled maintenance has been completed.
Jul 3, 18:19 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 18:00 SAST
Scheduled - Dear Customer's

Due to a recently disclosed critical vulnerability (CVE-2024-6387) affecting OpenSSH servers on glibc-based Linux systems, we will be taking down our FTP servers for emergency maintenance. This vulnerability, known as RegreSSHion, can lead to unauthenticated remote code execution with root privileges and has been rated as high severity (CVSS 8.1)

Jul 3, 13:09 SAST
Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.