Voyc Status

Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Voyc Services Operational
90 days ago
99.08 % uptime
Today
Voyc API Operational
90 days ago
97.24 % uptime
Today
Voyc Homepage Operational
90 days ago
100.0 % uptime
Today
Voyc Village ? Operational
90 days ago
100.0 % uptime
Today
Voyc Support Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
AWS Services - EU Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
AWS Services - AF Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
Integrations Degraded Performance
90 days ago
99.93 % uptime
Today
AirCall ? Operational
90 days ago
99.85 % uptime
Today
8x8 ? Degraded Performance
90 days ago
99.85 % uptime
Today
Twilio ? Operational
90 days ago
99.95 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Dubber ? Operational
90 days ago
99.95 % uptime
Today
Connex-One ? Operational
90 days ago
99.95 % uptime
Today
Genesys ? Operational
90 days ago
99.95 % uptime
Today
Talkdesk ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Getting Ready for Platform Improvements! 🚀
Completed - The scheduled maintenance has been completed.
Mar 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 UTC
Scheduled - We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.

We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.

Your patience means the world to us, and we’re confident you'll love what’s next!

Best regards,
The Voyc Team
Mar 19, 08:03 UTC
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025
Integration Issue - 13/03/2025
Resolved - The backlog of calls has fully processed and the issue has been resolved.

Thank you for your patience and support.
Mar 16, 15:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results. There is a backlog of calls that are being processed and will be caught up over the weekend.
Mar 14, 17:26 UTC
Identified - The issue has been identified and fixes are being implemented.
Mar 14, 15:09 UTC
Investigating - Dear Voyc User,

We are currently experiencing issues with some of our ingestion providers.
Users on the following providers will be affected:
- Twilio
- Dubber
- Aircall
- 8x8
- Connex-One
- Genesys
- Talkdesk

Users may experience a delay in calls being uploaded to the platform.

Our technical teams are actively working to resolve the issue. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.

~The Voyc Team~
Mar 14, 14:13 UTC
Mar 15, 2025

No incidents reported.

Mar 14, 2025
Data Processing Delays - Reporting Tools Affected
Resolved - Our pipelines have now been caught up. We thank you for your patience.
Mar 14, 06:41 UTC
Monitoring - Our data processing infrastructure is running behind which may cause out of date information on our dashboards, reporting tools and search results. No data has been lost and the system should be caught up shortly.
Mar 13, 10:56 UTC
Mar 13, 2025
Getting Ready for Platform Improvements! 🚀
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 12, 23:48 UTC
Update - Upgrades are completed in our EU regions. Our ZA region is still in progress.
Mar 12, 22:54 UTC
Update - Our maintenance is taking a little longer than usual. We will provide updates on the hour, as needed.

We thank you for your continued patience.
Mar 12, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:00 UTC
Scheduled - We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.

We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.

Your patience means the world to us, and we’re confident you'll love what’s next!

Best regards,
The Voyc Team
Mar 12, 08:12 UTC
Mar 12, 2025
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