Voyc Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voyc Services Operational
90 days ago
99.97 % uptime
Today
Voyc API Operational
90 days ago
99.93 % uptime
Today
Voyc Homepage Operational
90 days ago
100.0 % uptime
Today
Voyc Village ? Operational
90 days ago
100.0 % uptime
Today
Voyc Support Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
AWS Services - EU Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
AWS Services - AF Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
Integrations Operational
90 days ago
99.02 % uptime
Today
AirCall ? Operational
90 days ago
100.0 % uptime
Today
8x8 ? Operational
90 days ago
99.96 % uptime
Today
Twilio ? Operational
90 days ago
94.45 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Dubber ? Operational
90 days ago
99.63 % uptime
Today
Connex-One ? Operational
90 days ago
100.0 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
97.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Scheduled Maintenance - API
Completed - The scheduled maintenance has been completed.
Jul 24, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 19:00 BST
Scheduled - We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.

Thank you for your continued support.

Best regards,
The Voyc Team
Jul 24, 08:47 BST
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Integration Issue - 18/07/2024
Resolved - This incident has been resolved.
Jul 19, 08:58 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 17:22 BST
Investigating - Dear Voyc User,

We are currently experiencing issues with some of our ingestion providers.
Users on the following providers will be affected:
- Twilio

Users may experience a longer than normal delay in seeing processed calls on Voyc.

Our technical teams are actively working on this and will resolve any issues identified. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.

~The Voyc Team~
Jul 18, 14:57 BST
Jul 18, 2024
Jul 17, 2024
Scheduled Maintenance - API
Completed - The scheduled maintenance has been completed.
Jul 17, 21:16 BST
Update - We are still in the process of performing maintenance on our SFTP system.

We thank you for your patience.
Jul 17, 20:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:00 BST
Scheduled - We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.

Thank you for your continued support.

Best regards,
The Voyc Team
Jul 17, 08:37 BST
Jul 16, 2024
Delay in Processing Calls from Twilio
Resolved - This incident has been resolved.
Jul 16, 09:13 BST
Monitoring - A fix has been implemented and the Twilio integration is working again.
Our engineers are currently working to restore any missing data.
Jul 11, 11:11 BST
Investigating - We are currently experiencing delays in processing calls from our Twilio integration.
Our engineering team has identified an issue with the Twilio integration that is causing these delays.
We are working diligently to resolve the problem and restore normal processing times as quickly as possible.
Jul 11, 10:10 BST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage