Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 2024 - 23:39 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 2024 - 18:05 BST
Investigating - Dear Voyc User,
We are currently experiencing issues with one of our ingestion providers. Users on the following providers will be affected: - Dubber integration
Users may experience an issue where no calls are being uploaded.
Our technical teams are actively working with our integrations team on this. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.
Identified - We are currently experiencing an issue with some calls not transcribing successfully. Our team is working to resolve this, and we apologize for any inconvenience. Thank you for your patience.
Sep 05, 2024 - 16:02 BST
Voyc Services
Operational
90 days ago
100.0
% uptime
Today
Voyc API
Operational
90 days ago
100.0
% uptime
Today
Voyc Homepage
Operational
90 days ago
100.0
% uptime
Today
Voyc Village
?
Operational
90 days ago
100.0
% uptime
Today
Voyc Support
Operational
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
AWS Services - EU
Operational
AWS Elastic Load Balancer
?
Operational
AWS Simple Queue Service
?
Operational
AWS Lambda
?
Operational
AWS Elastic Cloud Compute
?
Operational
AWS Simple Storage Service
?
Operational
AWS Relational Database Service
?
Operational
AWS Kafka
?
Operational
AWS Services - AF
Operational
AWS Elastic Load Balancer
?
Operational
AWS Simple Queue Service
?
Operational
AWS Lambda
?
Operational
AWS Elastic Cloud Compute
?
Operational
AWS Simple Storage Service
?
Operational
AWS Relational Database Service
?
Operational
AWS Kafka
?
Operational
Integrations
Operational
90 days ago
99.72
% uptime
Today
AirCall
?
Operational
90 days ago
100.0
% uptime
Today
8x8
?
Operational
90 days ago
100.0
% uptime
Today
Twilio
?
Operational
90 days ago
98.27
% uptime
Today
SFTP
?
Operational
90 days ago
100.0
% uptime
Today
Dubber
?
Operational
90 days ago
99.55
% uptime
Today
Connex-One
?
Operational
90 days ago
100.0
% uptime
Today
Genesys
?
Operational
90 days ago
100.0
% uptime
Today
Talkdesk
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Sep 18, 20:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 BST
Scheduled -
We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.
Completed -
The scheduled maintenance has been completed.
Sep 11, 21:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 BST
Scheduled -
We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.