We're currently experiencing high processing volumes which may cause some calls to upload without scores.

If you notice this affecting your organisation, please contact our support team at support@voyc.ai

All call backfilling has been completed. Our team is now monitoring the fix to confirm stability before this incident is closed. We'll share a further update once monitoring is complete.

A hotfix has been released by our engineering team, after thorough testing we've confirmed that both the channel-level Raw Report and the org-level Raw Report now generate without errors.