Voyc Status
All Systems Operational
Voyc Services Operational
90 days ago
100.0 % uptime
Today
Voyc API Operational
90 days ago
100.0 % uptime
Today
Voyc Homepage Operational
90 days ago
100.0 % uptime
Today
Voyc Village ? Operational
90 days ago
100.0 % uptime
Today
Voyc Support Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
AWS Services - EU Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
AWS Services - AF Operational
AWS Elastic Load Balancer ? Operational
AWS Simple Queue Service ? Operational
AWS Lambda ? Operational
AWS Elastic Cloud Compute ? Operational
AWS Simple Storage Service ? Operational
AWS Relational Database Service ? Operational
AWS Kafka ? Operational
Integrations Operational
90 days ago
99.92 % uptime
Today
AirCall ? Operational
90 days ago
100.0 % uptime
Today
8x8 ? Operational
90 days ago
100.0 % uptime
Today
Twilio ? Operational
90 days ago
99.84 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Dubber ? Operational
90 days ago
99.55 % uptime
Today
Connex-One ? Operational
90 days ago
100.0 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Completed - The scheduled maintenance has been completed.
Oct 2, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 BST
Scheduled - We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this time, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.

We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.

Your patience means the world to us, and we’re confident you'll love what’s next!

Best regards,
The Voyc Team

Oct 2, 12:46 BST
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Completed - The scheduled maintenance has been completed.
Sep 25, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:00 BST
Scheduled - We would like to inform you that our platform will undergo its regular weekly maintenance to introduce new features and fix bugs. During this period, the platform may be intermittently unavailable. We apologise for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance your experience with our services.

Thank you for your continued support.

Best regards,
The Voyc Team

Sep 25, 11:54 BST
Sep 24, 2024

No incidents reported.

Sep 23, 2024
Resolved - This incident has been resolved.
Sep 23, 13:55 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 23:39 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 18:05 BST
Investigating - Dear Voyc User,

We are currently experiencing issues with one of our ingestion providers.
Users on the following providers will be affected:
- Dubber integration

Users may experience an issue where no calls are being uploaded.

Our technical teams are actively working with our integrations team on this. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.

~The Voyc Team~

Sep 18, 13:58 BST
Sep 22, 2024
Resolved - This incident has been resolved.
Sep 22, 23:52 BST
Identified - We are currently experiencing an issue with some calls not transcribing successfully. Our team is working to resolve this, and we apologize for any inconvenience. Thank you for your patience.
Sep 5, 16:02 BST
Sep 21, 2024

No incidents reported.