Scheduled
We will be performing scheduled platform upgrades to introduce new features, enhance security, and improve overall system performance. During this extended maintenance window, there may be intermittent periods of unavailability, and we appreciate your patience as we work to provide an even better experience.
We’re thrilled about what’s coming and can't wait for you to experience the latest updates! Thanks for being part of our ever-growing community – together, we’re building the future of compliance, one upgrade at a time.
Your patience means the world to us, and we’re confident you'll love what’s next!
Best regards,
The Voyc Team
Posted Mar 03, 2026 - 12:48 UTC
This scheduled maintenance affects: APIs (Voyc API, Webhooks, Data Export API v3), Integrations (AirCall, 8x8, Twilio, SFTP, Dubber, Connex-One, Genesys, Talkdesk, Amazon Connect, Numonix, Imagicle, RingCentral, Hubspot, Five9), and Core Services (Transcription, Call Merging, Conversation Scoring, Alerts, Data Processing Pipelines, General Performance & Availability, Reporting, Joyc (LLM), Alex Suite (Real-time and Agent Highlights)).