Platform Outage in South Africa Region

Incident Report for Voyc

Resolved

This incident has been resolved.
Posted Nov 15, 2024 - 13:19 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 15, 2024 - 10:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2024 - 10:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 15, 2024 - 07:36 UTC

Investigating

We are currently experiencing an outage affecting our platform in the South Africa (ZA) region. Our team is actively investigating the issue and working to restore functionality as soon as possible. We will provide updates as more information becomes available.

We apologise for any inconvenience this may cause and appreciate your patience.
Posted Nov 15, 2024 - 07:07 UTC
This incident affected: Voyc Services (Voyc API).