The issue has been identified and a fix is being implemented.
Posted May 16, 2024 - 09:41 BST
Update
We are continuing to investigate this issue.
Posted May 15, 2024 - 17:47 BST
Investigating
Dear Voyc User,
We are currently experiencing issues with some of our 3rd party call ingestion providers.
Users on the following providers will be affected: - Dubber
Our technical teams are actively working on this and will resolve any issues identified. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.