API Processing Issue - 23/06/2025

Incident Report for Voyc

Resolved

This incident has been resolved.
Posted Jun 23, 2025 - 18:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2025 - 16:36 UTC

Investigating

We’re currently experiencing a call processing issue affecting several API-integrated customers. Direct and SFTP integrations are unaffected. Our team is actively working on a resolution. We appreciate your patience and apologise for the inconvenience.
Posted Jun 23, 2025 - 10:50 UTC
This incident affected: Voyc Services (Voyc API).