Delay in Processing Calls from Twilio

Incident Report for Voyc

Resolved

This incident has been resolved.
Posted Jul 16, 2024 - 08:13 UTC

Monitoring

A fix has been implemented and the Twilio integration is working again.
Our engineers are currently working to restore any missing data.
Posted Jul 11, 2024 - 10:11 UTC

Investigating

We are currently experiencing delays in processing calls from our Twilio integration.
Our engineering team has identified an issue with the Twilio integration that is causing these delays.
We are working diligently to resolve the problem and restore normal processing times as quickly as possible.
Posted Jul 11, 2024 - 09:10 UTC
This incident affected: Integrations (Twilio).