A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2024 - 23:39 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 18, 2024 - 18:05 BST
Investigating
Dear Voyc User,
We are currently experiencing issues with one of our ingestion providers. Users on the following providers will be affected: - Dubber integration
Users may experience an issue where no calls are being uploaded.
Our technical teams are actively working with our integrations team on this. We will keep you informed of any changes. We apologise in advance for the impact this may have on your business and would like to thank you for your patience and support.