Our engineers have identified and resolved the issue delaying call transcription. Calls are moving through again.
Due to the backlog that built up during this time, it may take up to three hours for all calls to fully catch up. In the meantime, some calls may take a little longer than usual to appear in Voyc.
We will update this page once everything is up to date.
Identified
Our engineers have identified and resolved the issue delaying call transcription. Calls are moving through again.
Due to the backlog that built up during this time, it may take up to three hours for all calls to fully catch up. In the meantime, some calls may take a little longer than usual to appear in Voyc.
We will update this page once everything is up to date.
Identified
We've identified the cause of the delay in call processing and are working on a fix. Recordings continue to be received successfully. Calls uploaded during this period will be processed automatically once the fix is in place. We'll share another update shortly.
