Calls not processing

Investigating·Degraded performance

The engineering team was able to fix the underlying issue. Conversations will now start processing.

Thu, Aug 27, 2026, 10:35 AM

(19 hours ago)

Affected components

Aug 27, 2026, 09:35 AM

Now

Updates

Investigating

The engineering team was able to fix the underlying issue. Conversations will now start processing.

Thu, Aug 27, 2026, 10:35 AM

Investigating

We are currently experiencing an issue where calls uploaded since last night have not been processed and are not appearing on the platform.

Our engineering team has identified the issue and is working urgently on a fix. We will provide a further update as soon as we have more information.

Thu, Aug 27, 2026, 09:38 AM(56 minutes earlier)