A quieter week focused on reliability and tidying up a few rough edges across filters, search and webhooks.

What's new

• A corrupted saved filter could previously cause an error that interrupted access to the platform. This is now handled gracefully, so a single bad filter no longer affects the rest of your workflow.

• A broken search option on the archived conversations list has been removed, along with a styling fix for Agent Highlights users, bringing their experience closer to the main platform.

• A fix to grading webhooks ensures grading data is delivered correctly to connected systems.

Nothing flashy this week, but all worth having fixed. 🚀