What We Found:
We are currently investigating an issue causing delays in call processing and scoring for some customers.
What Is Affected
Customers are experiencing delays in call processing and scoring. Related functionality such as alerts and reruns may also be affected. No calls or data have been lost.
Next Steps
Our engineering team has identified a likely cause and is working on a resolution. We will provide a further update shortly.
If you have any questions or concerns, please reach out to our support team.
Investigating
What We Found:
We are currently investigating an issue causing delays in call processing and scoring for some customers.
What Is Affected
Customers are experiencing delays in call processing and scoring. Related functionality such as alerts and reruns may also be affected. No calls or data have been lost.
Next Steps
Our engineering team has identified a likely cause and is working on a resolution. We will provide a further update shortly.
If you have any questions or concerns, please reach out to our support team.
