Resolved
The issue was resolved as of 9/6, and alerts for 5 - 7 June on affected calls were re-ran successfully.
Identified
Our engineering team has picked up an issue that prevented the automatic trigger of alerts on organisations that have LLM Alerts active, this has impacted calls from the 5th-7th of June. A fix has been implemented on the morning of 8th June and the team is currently in the progress of rectifying alerts not triggered on historical calls (5-7th June)
